Possible Reason: Food debris on float valve or float valve silicone cap
Solution: Remove float valve from lid and clean thoroughly; re-install in lid and perform Initial Test Run to check for function
Possible Reason: Too little liquid in the inner pot
Solution: Check for scorching on bottom of inner pot; add 1 cup (250mL / 8oz) liquid to inner pot
Possible Reason: Float valve silicone cap worn, damaged or missing
Solution: Install or replace float valve
Possible Reason: Float valve obstructed by lid-locking mechanism
Solution: Tap float valve with a long utensil. If not resolved, turn cooker OFF and remove small parts from lid; clean thoroughly and perform Initial Test Run to check for function
Possible Reason: No heat in the inner pot
Solution: Perform Initial Test Run to check for function
Possible Reason: Inner pot base may be damaged
Solution: Check for deformation; perform Initial Test Run to check for function
If you are unable to resolve the problem and/or if it persists, please contact our Customer Support team for assistance:
Facebook: SGInstantPot
Email: customersupport@focusglobal.sg